Frequently Asked Questions

Processing times vary by country and visa type. Tourist visas typically take 3-15 business days, while business visas may take 15-30 days. We offer express processing for urgent applications, which can reduce the time to 24-72 hours depending on the destination.

Express processing is a premium service that expedites your visa application. It's ideal for urgent travel needs and is available for most countries. The processing time is typically 50-70% faster than standard processing.

Yes, you can apply for visas to multiple countries simultaneously. Each application is processed independently. We can help coordinate the timing to align with your travel plans.

Yes, we assist with visa extensions for most countries. Contact our support team with your current visa details and desired extension period, and we'll guide you through the process.

Required documents typically include: valid passport (with 6+ months validity), passport-size photographs, completed application form, travel itinerary, bank statements (last 6 months), employment letter, hotel bookings, and travel insurance. Specific requirements vary by country.

Your passport should be valid for at least 6 months beyond your intended stay. Some countries require 3 months, but we recommend 6 months minimum to avoid any issues.

Travel insurance is mandatory for Schengen visas and strongly recommended for all international travel. We can help you obtain suitable travel insurance coverage.

Yes, we offer comprehensive document attestation services including educational certificates, commercial documents, and personal records. We handle notarization, apostille, and embassy attestation.

Documents in languages other than English must be translated by a certified translator. We can arrange professional translation services for your documents.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, net banking, UPI, and popular digital wallets like Paytm, PhonePe, and Google Pay. All payments are secured with SSL encryption.

Visa fees vary by country, visa type, and processing speed. Our fee structure is transparent and includes: embassy fees, service charges, and any applicable taxes. You'll see a complete breakdown before payment.

Embassy fees are non-refundable as they are processed by the embassy regardless of the outcome. However, our service fees may be partially refundable depending on the visa type and stage of processing. Check our refund policy for details.

Yes, we offer EMI options for visa applications above ₹10,000 through our partner banks. Interest rates and tenure vary based on your bank and credit profile.

You can track your application 24/7 through our online portal using your application ID. We also send automatic email and SMS updates at each stage: received, under review, submitted to embassy, and approved/dispatched.

Delays can occur due to: high volume at embassies, additional document verification, public holidays, or security checks. We proactively monitor your application and will contact you if any action is needed.

Yes, you can cancel before submission to the embassy. After embassy submission, cancellation policies vary by country. Contact our support team immediately if you need to cancel.

We specialize in Tourist visas and Business visas for 150+ countries. Each visa type has specific requirements and validity periods. Tourist visas are for leisure travel, while business visas are for meetings, conferences, and business activities.

Single entry visa allows one entry into the country. Multiple entry visa allows unlimited entries during the validity period. Multiple entry visas are typically more expensive but offer greater flexibility.

No, tourist visas strictly prohibit any form of employment or business activities. Violation can result in deportation and future travel bans. For work purposes, you need a specific work authorization.

An e-Visa is an electronic visa that you receive via email. You print it and present it at immigration. Many countries now offer e-Visas for faster, paperless processing. The approval time is usually 1-3 business days.

If rejected, we provide detailed feedback on the reasons. You can reapply with improved documentation. We offer expert consultation to strengthen your application. Most rejections are due to incomplete documentation or insufficient financial proof.

Appeal processes vary by country. Some countries allow appeals within specific timeframes, while others require a fresh application. We guide you through the appeal process or help prepare a stronger reapplication.

A rejection doesn't automatically mean future rejections, but it does create a record. Full disclosure of past rejections is required in future applications. We help address previous rejection reasons in new applications.

Yes! Beyond visas, we offer travel insurance, flight bookings, hotel reservations, and travel consultation. Our goal is to make your entire travel experience seamless.

We provide pre-travel briefings, immigration tips, and 24/7 customer support during your travels. If you face any issues abroad, our emergency helpline is always available.

Yes! We have offices in Bangalore, Mumbai, Delhi, Hyderabad, and Chennai. Walk-ins are welcome during business hours (9 AM - 6 PM, Mon-Sat). We recommend booking an appointment for personalized consultation.

Absolutely! We offer special rates and dedicated support for group travel (5+ people). This includes families, corporate groups, and tour groups. Contact us for customized group packages.

We use bank-grade 256-bit SSL encryption for all data transmission. Your documents are stored on secure servers with restricted access. We comply with international data protection regulations and never share your information without consent.

Yes, we use PCI-DSS compliant payment gateways (Razorpay/Stripe). Your card details are never stored on our servers. All transactions are encrypted and secured with two-factor authentication.

Yes, you have the right to request account deletion and data removal. Submit a request through your account settings or contact our privacy team. We'll process it within 30 days, subject to legal requirements.